Fq999's Terms & Conditions — Please read before use

Fq999 is an internationally licensed online gaming platform serving players in Bangladesh. These Terms and Conditions apply to the fq999 website, mobile application, and all other services.

Fq999 reserves the right to change, update, or amend these Terms and Conditions at any time without prior notice. Continued use of the platform after any changes will be taken as acceptance of the new terms. We recommend checking this page regularly.

Fq999's services may only be used for lawful purposes. Using this platform for any illegal activity, fraud, or other harmful conduct is strictly prohibited.

You must provide accurate and complete information when registering on fq999. Accounts created with false or misleading information may be closed at any time and any balance may be forfeited.

• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• The email address and phone number provided during registration must be verified.
• KYC (Know Your Customer) verification is mandatory before any withdrawal. You will need to submit a copy of your National ID or passport.
• You are responsible for keeping your account password confidential. fq999 is not liable for any unauthorized use of your account by a third party.
• Transferring or selling your account to a third party is strictly prohibited.

Fq999's services are available to individuals aged 18 and above only. We are strictly committed to preventing minors from accessing our gaming platform.

If an account holder is found to be underage, the account will be closed immediately and all deposited funds will be forfeited without refund. fq999 reserves the right to request age verification documents at any time.

Deposits on fq999 can be made via bKash, Nagad, Rocket, and other available payment methods. Deposits are generally credited to your account instantly.

• The minimum deposit amount is set separately for each payment method.
• Deposits must be made using your own payment method only. Using third-party accounts is strictly prohibited.
• If suspicious payment activity is detected, fq999 reserves the right to place the payment on hold pending verification.
• No additional charges are applied to deposits; however, your payment provider may charge their own fees.
• Depositing funds from money laundering or illegal sources is strictly prohibited and may result in legal action.

KYC verification must be completed before any withdrawal can be processed on fq999. Withdrawal requests cannot be handled without a verified account.

• Withdrawals are typically processed within 1–24 hours, though some cases may take longer.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Fq999 complies with AML (Anti-Money Laundering) policy. Unusual withdrawal requests may be subject to additional verification.
• Maximum daily and monthly withdrawal limits are specified on the platform.

Fq999 offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the bonus page. Please read the applicable terms before claiming any bonus.

• Welcome Bonus: A bonus is awarded on the first deposit for new members. This offer is available one time only.
• Wagering Requirements: A specified amount must be wagered before any winnings from a bonus can be withdrawn.
• Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Abuse: If bonus abuse is detected, the bonus may be voided and the account suspended.
• Free Spins: Free spin terms apply separately and are generally restricted to specific games.

Fq999 reserves the right to modify, suspend, or cancel any promotion at any time. Participation in any bonus offer is entirely optional and voluntary.

All games on fq999 operate using internationally recognized RNG (Random Number Generator) technology. This technology is regularly audited and certified by independent third parties, ensuring that every game result is completely unbiased and fair.

Fq999 is committed to providing a fair and equal environment for all players. If a technical error affects the outcome of any game, fq999 reserves the right to void the relevant bet.

• Any disconnection during a game session will be handled in accordance with fq999's policy.
• Any attempt to exploit software or system vulnerabilities will result in permanent account closure.
• In the event of a dispute over any game result, fq999's server logs will be considered the definitive record.

The following activities are strictly prohibited on fq999 and may result in account closure as well as legal action:

• Creating or operating multiple accounts.
• Strategic betting to exploit bonuses (Bonus Abuse).
• Colluding with other players to manipulate game outcomes.
• Hacking, phishing, or any form of cyber attack.
• Money laundering or channeling illegally obtained funds.
• Using fraudulent payment methods.
• Harassing or abusing other users.

Fq999 reserves the right to suspend or permanently close accounts under the following circumstances:

• Violation of Terms & Conditions.
• If KYC verification fails or false information is provided.
• If suspicious financial activity is detected.
• At the account holder's own request (voluntary closure).
• Extended period of inactivity (more than 12 months).

If you wish to voluntarily close your account, please contact our support team. You will be given the opportunity to withdraw any remaining balance before closure, provided no terms have been violated.

Fq999 places responsible gaming at the top of its priorities. We believe gaming is for entertainment — not a solution to financial problems. That's why we have a range of player protection measures in place.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
• Self-Exclusion: You can take a break from gaming for a set period of time.
• Cooling-Off Period: You can take a break ranging from 24 hours up to 6 weeks.
• Reality Check: Gaming session details will be displayed at regular intervals.

If you notice signs of gaming addiction, please contact our support team or Responsible Gaming Go to page.

Fq999 takes the protection of your personal data seriously. We use SSL encryption, two-factor authentication, and advanced security technology to keep your information safe.

• Your personal information is never sold to any third party.
• Information may be shared with authorities where required by legal obligation.
• For details on our use of cookies, please see our Privacy Policy Listed on the page.

For full details on how your data is managed, please read our Privacy Policy.

Fq999 reserves the right to update these Terms and Conditions at any time. For significant changes, notice will be provided via registered email or on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or clarifications regarding the Terms & Conditions, please contact our support team. We are available 24/7, every day of the week.